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Customers ordering goods on the Internet have the right to cancel orders within 7 days of receipt of goods.

Notification of cancellation should be made in writing, and the goods returned to us within a further 7 days, by Recorded Delivery at the customer's expense. We cannot accept responsibility for goods sent by other methods.

The goods should be in their original packaging, unused and in a re-saleable condition, with any tags and label intact and the receipt should be included. A refund in respect of the goods, less postage and a minimum €10 handling charge will be issued.

In the event of customers wishing to exchange goods due to the shipping of incorrect goods or goods arriving damaged a replacement will be shipped without additional charge.

Exchanges requested for any other reason will be made for the payment of the additional shipping charge. In all cases based on receipt of the items as described above and the availability of the requested replacement.

Please schedule your return by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..

CONTACT OTB

Address:
W6W Tougher's Business Park, Newhall, Naas, Co. Kildare, W91 YR82

Mail:
sales@otb.ie

Phones:
+ 353 (0) 45 409322

Fax:
+ 353 (0) 45 409959

ABOUT OUTSIDE THE BOX

Outside The Box Learning Resources is one of Ireland’s leading providers of CPD training and resources for Educational and Health professionals. 

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